Contact Us

Ways to reach us

Last updated Jan 19, 2024

 
CONTACT US
 
 
If you haven't received your tickets, please reply with all the information mentioned in this link:
https://farefirst.tawk.help/article/where-is-my-booking-confirmation without this information we will not be able to identify the ticket issuer.

Please click on the below links to get assistance on these matters:

Cancellation/Reschedule/Luggage Queries

Refund Status

Latest flight price/Need booking assistance

Marketing/Collaboration/Ads/Job Application/Influencer

Any other queries

Please note that we are a travel meta-search engine, we search 1000+ websites and show you the best deals across the internet, but we do not facilitate the booking. All the payments, bookings, and post-booking handlings are faciliatated by individual booking agencies and governed by their terms and conditions. It is recommended that you directly contact them in case of any issues for faster resolution. We can assist you only to reach them, and we are not resposible for any dispute handling.

If you still have queries, please reply to this email with as much information as possible, include/attach any emails or SMS's already received from the airlines or online travel agents regarding your booking and transactions. Please include phone number, email address, and full passenger names as well. Please note that without this info, the resolution will take a longer time.

Please note that by providing your name, email, phone number and any other details with respect to the booking, you give us the consent to forward it to the ticket issuer to get the status update of your booking. Also you give us your consent to call/text you so that the resolution can be expedited.

Self help with frequenty asked questions and booking assistance are listed here:

farefirst.tawk.help


Please mail with your queries to the appropriate support emails listed below:

Flight Bookings:
flights@farefirst.com

Hotel Bookings:
hotels@farefirst.com

Visa Bookings:
visa@farefirst.com

Nomad Bookings:
nomad@farefirst.com

Package Bookings:
package@farefirst.com

All Other Queries:
support@farefirst.com
 
 

All responses from the customer care team will be in English.